Ingrid Minckler

If you place an order with Columbia Commercial Building Products chances are you have spoken or otherwise communicated with our Accounting and Administrative Manager Ingrid Minckler.

Ingrid came to the US from South Africa. and we are proud that she worked hard and obtained her US citizenship early in her career here at Columbia. Might notice talking to her that citizenship does not collect the British accent and therefore she still has a dose!

Ingrid has been an increasingly valuable part of the company since starting here 14 years ago in 1996 having started as a staff accountant and moved up the ladder to key management. She was but a youngster  when she came here and we treated her right.. Of course she had a pretty good start from her training at the University of South Africa and experience in an accounting firm in her home town of Springs.

In her position she is responsible for HR, and all accounting functions including AR, AP, credit and all financial reporting. She and her staff report to the GM.

She has worked other places but finds CCBP to be great due the team spirit she feels exists at CCBP. Donating time to civic and charity groups such as NCL, which is a mother-daughter situation and the Chamber of Commerce is one of her passions.. She like to travel and experience other cultures and ways of life. (Note she always comes back, so far!)

With all the things at work and her other interests she has little time for her husband and total of 4 children. They frequently come the plant just to see her we all guess. Or, maybe it is because she is a caring and attentive mother. You know the truth here but we wanted to see if you are alert!

One of her duties involves credit which is most times a tough job. She may call you sometime for information to help you in expediting you orders and in that task she excels and takes delight in doing. So please say hello to Ingrid now that you know her better.

Tom Norton

If you are a Storefront, Door or Curtainwall customer then you know or will be getting to know Tom Norton, Storefront ……..Manager.

Tom has spent 6 years with Columbia doing all kinds of good work. He has been in inventory control and purchasing, warehouse manager, shipping manager and storefront branch manager. He even did a wonderful job of managing the Houston facility after Ames left and as we stopped that operation to consolidate here in Rockwall. Tom is a team player as everyone at CCBP will attest.

He is not without faults though. He just can’t recall them!

Tom spends his spare time, as allocate by the three women in his life (wife and 2 daughters) hunting and fishing. A NASCAR fan (of course he’s a native Texan) he loves the track as well and never misses a local race.

Tom has daily interaction with customers and while he says it is his favorite part of the job some of us think it is lunch. At 6’4” he needs fuel!

Tom loves challenges and has taken on many at CCBP. His latest is the newly created position, just for his talents, where he not only quotes and enters your orders but prepares all the production instructions. We think Tom’s unique abilities and background made this a logical move and one that benefits our customers as well as the company.

Tom agrees and says “Give me a call, I’ll do ya right!”

Tom handles Storefront including 4 inch, 4.5 inch, Doors whether Wide Style,Narrow Style or Stock Door equivelents, Entry Systems, Curtainwall, Mall Sliders and is involved in the Window department as well.

Gail Caffey

If you have had a good experience with Columbia Commercial Building Products buying windows from our sales department, you probably already know Gail Caffey. Gail has been in the window estimating department for about 6 years and has a total of 8 years with the company.

Currently she is a Senior Estimator and don’t get cute about this young ladies title either!

Gail also worked in accounting for time and so has a good knowledge of the operations of the company as well as being a super estimator. Along with her work she also takes care of her husband, has 2 daughters, 10 grandchildren and various other family members. In spite of all this Gail gets your quote to you on time nearly every time.

Gail does not like to get behind and thus you don’t either! She loves the customer interface her job provides and is friendly, courteous and supportive of customer needs. Call her for a quote and you will see for yourself.

Matt Guidotti

Matt Guidotti, our APICS certified inventory control and purchasing manager, started out as a planner/buyer for HP and worked there for 8 years. He has been working for CCBP for over 3 years now and is satisfied with what he does because CCBP feels that he is good at it. He is married and has two kids. He strives to be organized and hates when other people are disorganized around him. He likes working with our 2000, 3500, and 3800 series windows because they are easy to plan for. Matt’s job is critical to the plant to make sure we have the materials to complete our orders and keep up with our outstanding lead times.

Kelly Townsend

With over thirty years in the glazing industry including  a time as Vice President of Texas area glass house Kelly Townsend is a natural for the National Sales Director position at CCBP. A big friendly guy himself, Kelly loves working at Columbia due to the people he works with and responsibilities he has and carries well.

Kelly is married with three daughters so he is well prepared to deal with the worst part of his job, dealing with problems!! However, he says they are few and far between, at work anyway. He has held several positions with CCBP prior to his current one and actually misses the personal time with customers he had as a Sales Account Manager.

Kelly directs all sales efforts for all products and is expecting the glazing market to pick up by the end of the year. He manages inside and outside sales people as well as many different sales representative firms throughout the country. His favorite saying is “Cha Ching” and his pet peeve is tardiness. As he is never late, one can imagine this is true. And, why he enjoys working for a company with outstanding lead-times and promise performance, never tardy!